Legal
Privacy Policy
Last updated: June 2026
Tea Country Holidays (operated by SSB Media Pvt. Ltd.) is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and how we keep it safe when you use our website or book a service with us.
1. Information We Collect
We collect the following types of information:
- Personal details: Name, email address, phone number, and travel preferences provided when you fill a booking inquiry, contact form, or create an account.
- Travel information: Destination preferences, travel dates, number of travellers, and any special requirements shared with us.
- Usage data: Pages visited, time spent on the site, and browser/device information collected automatically via cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and confirm travel bookings and inquiries
- Communicate with you about your trip via WhatsApp, email, or phone
- Send relevant travel offers, updates, and promotions (only with your consent)
- Improve our website and services based on usage patterns
- Comply with legal obligations under applicable Indian law
We do not sell, rent, or trade your personal information to any third party for their marketing purposes.
3. How We Share Your Information
We share your information only with third-party service providers directly involved in fulfilling your booking — including hotels, transport operators, airlines, and local guides — and only to the extent necessary to complete your travel arrangements. All such parties are required to handle your information securely and only for the purpose it was shared.
4. Cookies
Our website uses cookies to improve your browsing experience and analyse site traffic. Cookies are small text files stored on your device. You can choose to disable cookies in your browser settings, though this may affect the functionality of certain parts of the website. By continuing to use our site, you consent to our use of cookies.
5. Data Storage & Security
Your data is stored securely using Supabase infrastructure. We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy or as required by applicable law. You may request deletion of your account and associated data at any time by contacting us at the details below.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact us at info@teacountryholidays.com.
8. Third-Party Links
Our website may contain links to third-party websites such as social media platforms or partner services. We are not responsible for the privacy practices of those websites and encourage you to review their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.